Success at our shop is tied to the quality of our work force and the service level provided to our customers. One of the major attractions to employees and customers is the company's framework of shared values and beliefs. Our mission is to provide customers with high quality services and products through talented people backed by superior IT infrastructure and customer service.
COMPANY PHILOSOPHY
The company's operating philosophy is to achieve excellence in its relationship with:
Customers - by consistently producing customer satisfaction through a high level of service and performance at an acceptable price/value relationship. Total quality, cost containment, and exceptional service are the acceptable standards of performance.
Employees - by providing equal opportunity, trust, a climate conducive to personal development, economic satisfaction, business involvement, and honoring the dignity of each individual.
Community - by recognizing our national and local community responsibility and encouraging employee involvement. ITS is committed to fostering community relationships that build good citizenship, create jobs, and stimulate the local economy.
Business - by dealing fairly and ensuring mutual respect through full disclosure of the objectives and relationships with all prime and subcontractors and vendors.
SIMPLY US
We have several methods for you to place an order with us. Make sure to record your order number. This will help you in tracking your order.
Internet Web Site – We are open 24 hours a day for you. Follow the easy check out procedures and get your order in now. You will receive an email confirmation shortly after placing your order. Please review it and verify that your order is correct. If any changes are required, please call our Customer Dept. on 0044 1803 200024. Orders do process quickly and at times it may be too late to make any changes.
Phone-In – Monday thru Friday 9:30am – 6pm and Saturday 9:30am – 5:30pm. Talk to our knowledgeable Sales Staff for help on picking the right items. We can help with some of the confusing questions. Call us at 0044 1893 200024
SIMPLY YOU
Respect Our Customers
We serve our customers with the utmost professionalism by applying flexibility and mobility that adapt to customer demands, thus creating a win-win situation. This is the primary drive for our success and continuous growth. Customer demands are top priority at Simply The Bike we regard our customers as perpetual partners, we view our customers' success as our success.
